BUILT FOR TOUGH CHEWERS.
The New Boundr™ is the perfect ball for active dogs' who like to chew, fetch, chase, and chomp. Boundr's hollow core and light-weight design allows for satisfying squishy chomp sessions and endless games of fetch. Fits into a standard size ball thrower and has a fun texture for easy hand-throwing and is safer and tougher than a tennis ball and Boundr floats!
Many of their products are made in the USA
Certified B Corp™ (This is a business that meets high standards for helping people and the planet, instead of just making a profit.)
Recycling program for their dog toys.
Family owned & operated in Montana
You can email GoodTails Market at support@goodtailsmarket.com to start the return /exchange process or handle the return yourself through West Paw. Here are their instructions:
Love It Guarantee®:
We’ll replace toys, treats, and accessories that aren’t up to snuff within 6 months of your purchase. Our products are made for real life, not forever—our guarantee isn’t for normal wear and tear. Replacements are limited to once per design, per household. We request a valid receipt or proof of purchase to honor our guarantee.
West Paw is a small, Montana-based family business that prioritizes people and the planet over profit. We stand for quality and want to make any wrongs right. Please treat our policy as reasonably and respectfully as we do.
At West Paw, we're in it for the wags! We want you to be happy with our products and if you're not, we crafted a no-fuss, Love It Guarantee® to make it easy for you to exchange or return product(s).
Returns:
Simply mail your return(s) back to us with a copy of your packing slip to:
West Paw, Attn: Returns, 32050 Frontage Road, Bozeman, MT 59715
*Please note, West Paw only provides pre-paid return labels in the case of a manufacturing defect or a shipping error on our part.
Exchanges:
To exchange an item for a different product, you have 2 options:
First, submit a new order for the replacement product. Then contact our Customer Experience team at: Westpaw@Westpaw.com with the new order number. We will then provide you with a return label for you to use when shipping back the product for a refund/credit.
Or, mail back the product you'd like to exchange to the address below:
West Paw, Attn: Returns, 32050 Frontage Road, Bozeman, MT 59715
*Please include a note stating which product(s) you'd like in exchange along with your contact information. When we receive the return, we will process the credit and apply it to your account.
Defects:
We fully guarantee our products against defects in material and workmanship. If something seems amiss, please don’t hesitate to contact us for a replacement or refund.
Guaranteed Products:
West Paw guarantees everything we make. Please see the Love It Guarantee® information above and complete the online form or contact customer service at 1-800-443-5567 or email us at westpaw@westpaw.com.
Style With
Small Boundr 2-Pack Aqua
